Terms and Conditions
Last updated: 23 June 2025
Welcome to okcunleashed.com (the “Site”). By browsing, booking, or otherwise interacting with our pages you confirm that you have read, understood, and agree to the conditions below. If you do not agree, please refrain from using the Site or scheduling services. We keep the language straightforward—no legalese—so you know exactly where you stand.
Use of Website
We built this site to help pet parents book grooms, learn about our academy, and share cute before-and-after photos. Please use it responsibly. That means:
No automated scraping or data-mining tools. Our rates, photos, and course outlines are for customers, not text-harvesters.
No reverse-engineering or hacking. Attempting to break, copy, or bypass security features will get your IP blocked and may be reported to authorities.
No spam or fake bookings. One playful prank appointment disrupts the day for real pets waiting in line.
No unlawful or harmful content. Comments, uploads, or reviews that are defamatory, hateful, or infringe on others’ rights will be removed without notice.
Service Descriptions & Pricing
We work hard to keep every package, tuition fee, and add-on accurate. However, typos happen and suppliers change costs. We reserve the right to correct errors or revise prices at any time—even after you’ve seen a lower figure online—before your service is confirmed. We promise to alert you to any change before work begins so you can accept, modify, or cancel without penalty.
Appointment & Pick-Up Policy
Drop-off: Please arrive during your scheduled window so we stay on time and pets aren’t stacked in kennels.
Pick-up: Pets must be collected within one hour of completion. After the first hour, a kennel-care fee of $15 per hour helps cover staff supervision, water changes, and extra cleanup.
Cancellations: Give us 24 hours’ notice to avoid a $25 late-cancel fee. Life happens—just call us as soon as you know.
Health & Safety: You confirm your pet is current on vaccinations and has no contagious conditions. Severely matted coats may require a full clip-down for the animal’s welfare; we will seek your approval first.
Copyright & Intellectual Property
Everything you read or see here—logo, photos, videos, course materials, blog posts, and layout—belongs to OKC Unleashed unless credited otherwise. You may download pages for personal reference, but you must obtain written permission before you:
Publish our images on another site or social channel.
Reproduce course hand-outs or training videos.
Use our name, logo, or slogans in advertising.
Fair-use classroom citations are fine; wholesale copying is not.
Liability & Assumption of Risk
Grooming involves sharp tools, running water, dryers, and wriggly pets. While our team is Pet-CPR certified and follows industry best practices, you acknowledge:
Pre-existing skin issues, hot spots, or matting can worsen when shaved or combed.
De-matting may reveal irritation beneath packed fur.
Elderly or medically fragile pets may experience stress despite gentle handling.
By booking, you release OKC Unleashed from responsibility for conditions disclosed at intake or reasonably related to pre-service matting, fleas, or underlying health problems.
Termination & Denial of Service
We may cancel an appointment, refuse entry, or block site access if a user or pet:
Threatens staff or other customers.
Repeatedly violates pick-up, payment, or health requirements.
Attempts any form of cyber-attack or spamming.
Bans are rare and always preceded by a written explanation unless immediate safety dictates otherwise.
Governing Law & Dispute Resolution
These terms are governed by the laws of the State of Oklahoma. Any dispute not resolved informally will be handled in the state or federal courts located in Oklahoma County. You agree to submit to that jurisdiction and waive any claim of inconvenient forum.
Updates to These Conditions
We review policies annually and whenever laws or business practices change. Material changes will appear on this page and a notice will pop up on the home page. Continuing to use the Site after changes go live means you accept the revised terms.
Contact Us
Questions about these Conditions of Use?
Email: info@okcunleashed.com • Phone: (405) 635-8080 • Mail: OKC Unleashed, 7825 S Walker Ave Ste B, Oklahoma City OK 73139.